Listen to what a Hospice Social Worker has to say about
At Home Caregivers:
"Please accept our most sincere thank you for your help and support when we needed it most.
In particular, your employee, Mr. Daclan, was incredibly professional and kind during my fathers final days. I cannot find words to thank him appropriately for his kindness. I am enclosing a personal thank you for him and I hope you will also thank him for us. He made a difference in our lives that day and we will always remember him gentle kindness."
With Sincere Gratitude,
Click Play To Listen: At_Home_Caregivers_Voice_Message-01-20-2013
I am calling to thank all of you all of you for the wonderful work you have done for Judy. I just called Sherry again he said Elmer is our angel and that he knows exactly what do to. He stays reserved and stays in the background and says what he needs to. They love him and are getting very attached to him. Thank you for saving this family. I just am always amazed at what a good situation you can put together and how well you can take care of it. Thank you so much good bye.
"Your caregivers did a great job! They made a very awful and difficult time much easier by being compassionate, helpful and friendly. Thank you!"
The Dr. Art K. Family-Novato, CA
"This letter is a sincere token of my gratitude for the quality of care Elmer provided my wife in the final days of her life. Elmer provided diligent care and gave my wife reassurance that she was in good, capable hands. Elmer's experience with people with fragile bones gave us peace of mind; but he also provided our hearts with a strong, caring, and compassionate friend. Because of his competency, I was able to sleep at night, and care better for my wife during the day. Regrettably, your company wasn't the first caregiver company we employed, but it was fortunately our last. We found ourselves not needing or wanting anything else in a caregiver's experience. Hiring your company was the last thing that I did for my wife while she was alive. I'm glad I got it right."
Gerald L. Novato, CA
"Just a quick not to express our gratitude towards your company. We had Mark B. as dad's caregiver and he was superb. Dad liked him and my daughter Amber was grateful for Mark B's assistance in helping and showing her how to care for him. We had a very enjoyable vacation because of your company."
– Sandy K., Santa Rosa, CA
"Thank you so much for the care you have provided for my mother. I remember meeting Peter at Marin General Hospital the day my mother was to be released to Greenbrae Care Center and what comfort he provided me, not only in addressing my immediate needs of having a caregiver present at Greenbrae but for his kindness, compassion and advice moving forward with our lives. I was prepared to have my mother go to a home once her rehabilitation was finished I didn't feel I had another choice. Peter showed me that there were options and that you were there to help. We have had my Mom at home for over a year now with his help. Thank you so much…you and your staff have given me a level of comfort in caring for my mother that I didn't know I could have at this point in our lives."
– Beverly Y., Mill Valley, CA
"For the last week I have been doing research into companion care for mom. I have talked to many agencies re bonding, insurance, extensive background checks, how they answered my questions, etc. The one that had everything was At Home Caregivers, right here in Novato and owned by Peter Rubens."
– Claire P., Novato, CA
"We are so grateful for Cathy R. or "the answer to our prayers" for a caregiver. We now date our time as BC and AC (before Cathy and after). Not only is she a good cook and driver, but also outstanding for her knowledge of rehab therapy and exercises, nutrition and psychology. She goes to church with us and her upbeat manner is delightful. This is one bill that we are happy to pay."
– Bea S., San Francisco, CA
"Dear At Home Caregivers Family,
Thank you for your excellent services during the last month of Robbie's life. Special thanks to Neery who stayed and worked very hard in difficult circumstances. Also, thanks to Peter for arranging help during this time."
– Jim & Lisa, Belvedere, CA
"I'm drafting this long overdue letter to express my sincerest appreciation for the professional care you and your caregivers, Kacey, Jume and Athanasia, provided to Larry during his illness. This was a difficult time for all, but your team was wonderful. The home cooked meals were very good, concerns were quickly addressed and the coordination with hospice services was very smooth. I strongly recommend your services. Thanks for working with our family though this difficult time."
– Brad L., Greenbrae, CA
"I wish to take this opportunity to thank you for your wonderful service during our time in need. Having At Home Caregivers, and in particular, having Zenny there to help take care of Letty's needs was an enormous help and was instrumental during her last days. You and your staff clearly show a genuine compassion for your clients – both patients and family."
– Dave N., Cotati, CA
"Marilou was wonderful with my son. She followed his schedule, took him to play at the park and was very kind. When she returned the 2nd day, he smiled when he saw her. I did not worry about him at all while she was taking care of him. I hope we are able to request Marilou again. She's very professional and she cares about her work."
– Tara M., San Francisco, CA
"There are not enough adjectives of praise in the English language to describe the attributes of this organization. Peter was able to take an impossible situation and make it not only possible to deal with, but manageable and comfortable as well…They instilled confidence in my mother and myself that he and At Home Caregivers were up to the job of caring for a discerning client. I must say we were never let down. For the last 7 months of my mother's life Peter and At Home Caregivers were there for us. Peter and his people were there to get us through a very difficult time, and they did so with caring, dignity and respect. At every step of the way they went above and beyond the call of duty without a moments hesitation…Whether it was shopping for food, getting carpets cleaned or arranging for a plumber, At Home Caregivers was there for us…The At Home Caregivers staff was skilled, motivated and pleasant…Without question I recommend At Home Caregivers to provide from the most basis assisted living care to handling the most difficult and demanding Hospice support situation…"
– Thomas F., Belvedere, CA
"After Rich and I left and on the way home we discussed how happy we were with your staff, especially Michael. He makes such a wonderful effort to keep Marcia interested and stimulated. He brings Italian music because she enjoys singing along with it and brings a large selection of videos for them to watch, immediately trying a new one if Marcia isn't interested. Rich and I think that Michael truly exceeds any expectations that anyone could have for someone who provides in home health care and we think he is truly a wonderful representative of your company. Michael is a kind, caring and concerned person who is making Marcia's life very enjoyable."
– Diane and Richard P., Novato, CA
"Thanks so much for all of your help, time and advice. I suspect that we will be calling you again at some point."
– Caren O., Larkspur, CA
"This note is in thanks for placing Sharon in our mother's home. She is awesome! She needs to be commended for her positive attitude and can-do spirit. Nothing is a problem for Sharon and she is admired by all of us. Thanks very much for the great job.
– The Heisigs, Mill Valley,CA